Do you Deliver? Do you Ship?
Yes. We do both. We deliver to the entire Chicagoland area. Delivery is calculated by the distance traveled and starts at $10. All custom cakes that are 2 tiers and up requires delivery. Berry Berry Sweets LLC is not responsible for any damages that may occur to any client –transported cake once it has left our facility.
Yes we ship. Only certain items are shipped out, please check out shop page for those items. Shipping costs will be included in the price.
How do i schedule a conusltation? Is it Free?
To schedule a free consultation, please visit our contact us page and send us a message, or feel free to call us directly. Although consultations are free, if you would like a tasting as a part of your consultation, there is a $20 fee
Do you do custom cakes & cupcakes?
Yes. Please feel free to bring any items and/or pictures to your consultation that you would like your cake/cupcake to display on the day of your event.
Please note: Custom cakes should be scheduled at least a month in advance. All other items must be scheduled at least two weeks in advance.
How do I order a custom cake?
There are (3) ways to order a custom cake. 1.) Download and fill out an order form or
2.) use the "contact us" page with as many details as possible and someone will be in contact with you within 48 hours. 3.) Call us directly and we will set up a consultation.
What is your payment policy?
For custom cakes and dessert tables, a 50% deposit is due at the time of booking to reserve your order. The remainder of the payment is due at least two weeks before your event.
Your order is not confirmed until we have received your payment.
For all other items, your entire payment is due at the time of booking.
Please note: If you cancel your order, you payment is refundable if Berry Berry Sweets is notified at least 2 weeks prior to your event. There is no payment refund on orders canceled within 1 week of your event.
Berry Berry Sweets F.A.Q.
Here you will find our most Frequently Asked Questions. If you don't see a question listed, just contact us with the question and we'll get an answer for you.